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Refund policy

Refund policy

Refund Policy Statement www.grandprixphotographs.com

  • Before requesting a refund please refer to our Terms and Condition by following the link on our home page. This is particularly relevant due to the downloadable nature of our product and the age of some of the content.
  • Notwithstanding the above, refunds will be considered if the product is faulty or defective.
  • Any refund must be requested at the earliest possible opportunity and within 24 hours of receipt.
  • All refund requests must be made in writing (letter or email) explaining the reasons for the request with the original returned to us..
  • Refunds or compensation for damage caused during transit or delivery must be requested from the carrier/postal service.
  • Cancellation of an order must be made before despatch, which under normal circumstances will be within 48 hours of payment clearing.
  • Cancellations will not be considered for Bespoke or Gift products, specially compiled or captioned at the request of the purchaser.